FirstMadam

Privacy Policy

effective January 14th, 2025

Firstmadam Jewelry Factory (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or using our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Non-Personal Information:

  • Browser type and version

  • IP address

  • Cookies and browsing behavior on our website

c. Transaction Information:

  • Order details and payment information

2. How We Use Your Information

We use your information for the following purposes:

  1. To process and fulfill your orders, including delivery and payment.

  2. To communicate with you regarding your purchases, inquiries, or customer service requests.

  3. To improve our website, products, and services.

  4. To send promotional emails about new products, special offers, or updates (only if you have opted in).

  5. To comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  1. Service Providers: Third-party partners who assist with payment processing, shipping, marketing, or IT support.

  2. Legal Authorities: When required to comply with legal obligations or enforce our terms of service.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for online transactions.

  • Regular security audits and monitoring.

5. Your Rights

You have the right to:

  1. Access and review the personal information we hold about you.

  2. Request correction or deletion of your personal data.

  3. Opt-out of receiving promotional communications.

  4. Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at [Your Contact Email].

6. Cookies

Our website uses cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: + 86 15880058616
Address: Jinzhan Plaza, Shuibei,
Shenzhen, China

Thank you for trusting Firstmadam Jewelry Factory with your information. We are committed to protecting your privacy and ensuring a secure experience.